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Head of Doctor’s Relationship & Activity Management

  • Plaine Wilhems
  • Negotiable
  • Permanent
  • Added 04/12/2025 
  • Closing 03/01/2026
  • C-Care Darné HR
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The Head of Doctor's Relationship and Activity Management oversees specialty-wise revenue, optimizes hospital facilities, enhances OPD performance, and develops structured doctor engagement programs to boost satisfaction, loyalty, and collaboration.

 

Job Description 
The Head of Doctor's Relationship and Activity Management is responsible for ensuring strategic oversight of specialty-wise revenue, optimize hospital facility usage, enhance OPD performance, and build a structured doctor engagement program to foster satisfaction, loyalty, and collaboration.
Key Responsibilities:
  • Monitor and drive revenue growth across all specialties
  • Analyze and improve conversion from OPD to IP and other services
  • Oversee utilization of OT, ICU, daycare, radiology, and OPD infrastructure
  • Lead the Doctor Happiness Program and structured feedback system
  • Manage empanelment, performance, and recruitment of consultants
  • Optimize OPD operations: footfall, waiting time, consultation efficiency
  • Ensure doctor engagement and resolution of concerns in a timely manner
 
Required Qualifications:
  • Master’s or Degree in Management, Business Administration, or related field
  • Minimum 5 years’ experience in hospital operations or medical affairs or business relationships
  • Proven track record of doctor relations and business growth

 

Skills and Competencies:
  • Strong analytical and financial acumen
  • Project management and performance improvement
  • Excellent communication and stakeholder management skills
  • Knowledge of healthcare systems, hospital operations, and metrics

 

Soft Skills:
  • Collaborative leadership and emotional intelligence
  • Adaptability and responsiveness in dynamic clinical environments
  • High accountability and attention to detail
  • Conflict resolution and problem-solving orientation
 
Expected Outcomes:
  • Improved facility utilization across all specialties
  • Higher doctor satisfaction and retention
  • Optimized OPD operations with improved conversion rates
  • Revenue growth driven by structured business interventions and clinical alignment
Minimum Qualifications 
  • Master's or Degree in Healthcare/Business
  • 5+ Years of Experience
  • Hospital Operations Expertise 
  • Managed Doctor Relations 
  • Led Revenue Improvement Projects 
  • Worked with Multidisciplinary Teams

C-Care (Mauritius) Ltd

 

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