🔧 Key Responsibilities: • Assist clients throughout the aftersales journey, ensuring smooth communication and timely support • Coordinate and follow up with the operations and technical teams to ensure issues are resolved efficiently

🌟 We’re Hiring! Customer Service Officer – Aftersales & Operations Support 🌟
Company: Edison Integrated
Location: Mauritius
Type: Full-Time

Edison Integrated is expanding, and we’re looking for a motivated Customer Service Officer to join our team!

🔧 Key Responsibilities:
• Assist clients throughout the aftersales journey, ensuring smooth communication and timely support
• Coordinate and follow up with the operations and technical teams to ensure issues are resolved efficiently
• Maintain a high level of customer satisfaction through proactive follow-ups and clear communication
• Support inventory control, including basic stock checks and updates
• Provide administrative assistance across departments when required
• Be willing to collaborate and assist all internal teams to ensure seamless service delivery

🎯 What We’re Looking For:
• Strong communication and customer service skills
• Proactive, organized, and detail-oriented
• Ability to multitask and work in a fast-paced environment
• A team player with a positive attitude and willingness to help
• Prior experience in customer service or operations support is an advantage

✨ Why Join Us?
• A dynamic and growing company
• Supportive team environment
• Opportunities to learn and grow within the organisation

If you’re passionate about helping customers and supporting operations, we’d love to hear from you!