Communication & Administrative Executive
- Riviere du Rempart
- Not disclosed
- Permanent
- Added 25/11/2025
- Closing 09/12/2025
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We are looking for a Communication & Administrative Executive to join our Communication department based at our Head Office in Mapou.
Overview of the Role:
The role provides 70% digital communication support to the Social Media & Communication Manager and 30% administrative support to the wider Communication Department. It helps coordinate content, manage community interactions, follow up with suppliers, and ensure smooth organisation of communication activities, reporting, and internal processes across all brands.
Main Responsibilities:
- Assist in developing and updating the monthly content calendar across all brands.
- Coordinate with internal teams (commercial, operations, online development, graphic design) to ensure timely delivery of content and communication materials.
- Support community management by monitoring comments, messages, and mentions across social platforms and flagging priority responses.
- Ensure the full community management of all Veranda Resorts social media pages, ensuring timely responses, consistent tone of voice, and proactive engagement.
- Follow up with external suppliers (copywriters, photographers, videographers) including quote requests, logistics coordination, and invoice follow-ups.
- Liaise with internal teams to confirm room availability and logistics for media visits and influencer hosting.
- Update blogs and websites (ER Hospitality, Mauritius Online Shopping, Out of Office, etc.) with approved content.
- Prepare and support the production of marketing materials such as brochures, newsletters, promotional videos, and photo assets.
- Assist in compiling monthly performance reports (content performance, influencer activity, engagement metrics, etc.).
- Organize and maintain the digital content library, ensuring proper filing of photos, videos, influencer content, and campaign materials.
- Track deliverables, timelines, and deadlines for ongoing campaigns and digital initiatives.
- Provide administrative follow-up on communication-related projects, ensuring proper status tracking, coordination, and timely reporting.
- Assist in consolidating monthly reports from PR agencies, influencers, and internal communication outputs.
- Compile award submissions, PR highlights, and media coverage monitoring to support brand visibility initiatives.
- Manage meeting coordination including scheduling, agendas, minutes, and follow-ups with internal and external stakeholders.
- Maintain and update contact databases (media, influencers, agencies).
- Support budget tracking by assisting with PO preparation, supplier onboarding, and invoice follow-up.
- Format, proofread, and distribute internal communication materials such as newsletters, dashboards, and official communication updates.
- File and archive all communication-related materials, approvals, and contracts on the team shared folder according to naming and folder conventions.
Candidate's Profile:
- Diploma in Communication, Marketing, Digital Media or related field.
- 1-2 years’ experience in communication, digital support, social media, or administrative coordination
- Exposure to community management, PR, or influencer coordination is an advantage.
- Strong organisation and follow-up skills.
- Good understanding of social media platforms and digital content.
- Ability to coordinate with multiple stakeholders and meet deadlines.
- Fluent in English and French, both written and spoken.