The Technical Sales Executive is responsible for marketing and sales of medical equipment falling under the company product portfolio and ensuring profitable growth of the business.

Main Responsibilities

Sales

• Manage sales activities for the assigned medical equipment products/portfolio.
• Develop the market for currently inactive portfolios by identifying prospective clients through regular visits to Ministry of Health (MOH) hospitals and private clinics.
• Engage with surgeons, doctors, biomedical engineers and surgical technologists to promote product offerings and influence purchasing decisions.
• Conduct client presentations and product demonstrations to showcase features, usage, and competitive advantages.
• Navigate a highly competitive market environment, positioning Ducray Lenoir against key competitors.
• Coordinate internal costing once product proposals are approved; pricing and margin negotiations are managed in collaboration with the Sales Manager.
• Raise and monitor Purchase Orders (POs) and follow up with suppliers on delivery timelines.
• Ensure delivery and proper commissioning of equipment, including provision of warranty information to clients.
• Participate in structured sales and after-sales training programs.
• Advocate for better coordination and stakeholder alignment to avoid duplicated or conflicting client engagements.

Product Development

• Create demand for assigned product portfolios.
• Follow up on procurement processes for product tenders.
• Initiate and manage the procurement process for tenders/IQ/PO, ensuring product specifications are listed
• Remain focused on new opportunities within the specialty and Medical Equipment business.

Reporting & Communication

• Prepare and submit summary reports (MEDE) for review and performance tracking.
• Maintain detailed visit reports documenting client interactions, site observations, and follow-up actions.
• Update and manage a sales planner/calendar shared with the Sales Manager to ensure visibility on appointments, visits, and scheduled activities.

Field Work

• Regularly visit customers and concerned departments.
• Gather information on competitors’ activities and products.
• Expand the customer base and seek new opportunities.

Customer and Supplier Management

• Maintain excellent relationships with customers and suppliers.
• Regularly contact customers through field visits to ensure satisfaction.
• Conduct business reviews with suppliers.

Teamwork

• Foster a positive and communicative team atmosphere.
• Communicate closely with the sales team on commercial information and opportunities.
• Collaborate with the technical team and suppliers to resolve customer complaints.
• Follow up with customers post-training.

Deliveries

• Coordinate with project managers, engineers, and other stakeholders to align commissioning activities with overall project schedules.
• Coordinate the final handover of commissioned equipment to the operational team, ensuring all acceptance criteria are met.
• Obtain necessary sign-offs from stakeholders to confirm successful commissioning and readiness for operational use.
• Ensure all relevant personnel are adequately trained on the operation and maintenance of newly commissioned equipment.

Debtors

• Close store forms and invoices within two weeks.

Education and Sales

• Conduct client training on products and equipment in coordination with Sales and Aftersales teams
• Deliver maintenance training through Aftersales team.

Stock Level

• Prepare sales forecasts based on previous year’s data and coordinate with Procurement for validation.
• Ensure Procurement handles forecasting for critical stock levels

Compliance to Company policies

• Maintain compliance with company mission, values, and vision.
• Follow ethical practices for fair competition.
• Engage professionally with customers and demonstrate integrity.
• Adhere to national and local regulations and safety standards.
• Take responsibility and be accountable for health and safety measures.
• Strictly follow internal procedures according to ISO Standard.

Training and Development

• Participate in training courses and skills development including self-learning/study and on the job training.
• Provide application training to end users where applicable.
• Ensure transfer of knowledge to colleagues and subordinates.

JOB REQUIREMENTS

Qualifications & Experience

• Degree in science, engineering, or business field preferred; nursing accepted.
• Proficiency in written and spoken English and French.
• Previous experience in healthcare and marketing, hospital/clinical environment.

Competencies             •            

• Excellent communication, presentation, negotiation, and selling skills.
• Strong planning and organizational skills.
• Ability to work independently and in a team.
• Strong organizational and leadership skills.
• Systematic problem-solving approach.
• Proactive and accurate decision-making.
• Interpersonal and communication skills.
• Result-oriented with the ability to meet tight deadlines.
• Versatile and accountable.
• Ability to work independently and in teams.
• Detailed product knowledge, understanding of anatomy and physiology.
• Strategic thinking with excellent reporting and presentation skills.
• Adaptability to changes

Management reserves the right to call only the most suitable candidates for an interview and may choose not to make any appointment as a result of this advertisement.