The Indoor Sales Admin supports the sales team by preparing quotations, coordinating with suppliers, managing customer inquiries, and ensuring efficient internal sales processes.

An Indoor Sales Administrator is responsible for supporting the sales team by handling administrative tasks, preparing quotations, managing customer communication, and ensuring smooth internal sales operations.

Key Responsibilities

• Prepare and deliver accurate quotations to clients, often within tight deadlines.

• Source pricing from suppliers, negotiate for better deals, and ensure timely responses.

• Assist account managers in servicing clients, following up on pending quotes, and ensuring renewals are sent on time.

• Handle inquiries, provide product/service information, and maintain professional client relationships.

• Track orders, check stock availability, and update delivery timelines.

• Maintain neat and presentable quote sheets, update sales records, and file documents systematically.

• Provide regular updates on sales activities, pending quotes, and customer feedback to management.

Skills & Competencies

• Strong organizational and administrative skills

• Ability to multitask and meet deadlines

• Good communication and negotiation skills

• Proficiency in sales software/CRM tools 

• Attention to detail and accuracy in documentation

• Team-oriented mindset with customer service focus