As a Billing Specialist at Mantu, you will play a crucial role in our finance department by managing the billing process efficiently and accurately. You will be responsible for generating invoices, monitoring payment deadlines, resolving billing discrepancies, and providing exceptional customer service to our clients.

Key Responsibilities:

• Prepare and issue invoices to customers accurately and in a timely manner.
• Verify the accuracy of billing data with Purchase Order received and resolve any discrepancies with Business Partners.
• Maintain a comprehensive understanding of our services.
• Communicate with customers to answer billing inquiries and resolve payment issues in collaboration with the Recovery Team.
• Collaborate with other departments, such as Recovery Department, Accounts Department and Business Partners to ensure accurate and timely billing.
• Reconcile billing statements and accounts to ensure accuracy.
• Stay up to date with industry regulations and best practices in billing.
• Identify opportunities for process improvement and contribute to the development of more efficient billing procedures.
• Maintain strict confidentiality of financial and customer information.

Qualifications:

• Bachelor's degree in any relevant field.
• Proficiency in billing software and Microsoft Office Excel is a plus.
• Fluent in English and French. 
• Strong attention to detail and accuracy.
• Exceptional organizational and time management skills.
• Problem-solving skills and the ability to handle customer inquiries and issues professionally.
• Knowledge of accounting principles and practices is a plus.
• Mastery of generative AI (ex: ChatGPT) is a plus for improving day-to-day productivity

WHAT WE OFFER IN OUR MAURITIUS OFFICE: 

• 🩺 Health Insurance from Day One - medical coverage starting your very first day
• 🌴 Paid Holidays - Your time off matters — paid leave is available right from the beginning.
• 🚌 Daily Shuttle Services - Morning and evening shuttle facilities are available all the week.
• 🏡 Flexible Work-from-Home – 2 days per week upon successful completion of probation
• 🚗 Free Parking - Own a vehicle? No worries — parking is free to all employees.
• 🎉 Employee Welfare & Fun - Our vibrant event committee organizes regular team-building activities, sports events, and celebrations to keep spirits high and connections strong.
• 🎓 250+ Online Trainings - Access to our internal learning platform offering a wide range of professional and personal development courses.
• 📚 Study Leave Opportunities - Planning to pursue a certification? We support your ambition with study leave options.
• 🎁 Referral Bonuses - Know someone exceptional? Refer them and get rewarded through our employee referral program.

Mantu  is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.