The selected candidate should report to the Head of Patient Support.

To manage the patient records in compliance with CHKS standards and clinic policies. The role includes supervising a team, ensuring accuracy and confidentiality of medical records and providing support for legal requests, including court submissions and attendance when required. Task list:

· Lead and supervise the medical records team, ensuring tasks are completed efficiently and accurately.

· Maintain and update patient records (electronic and paper-based) in line with CHKS standards and clinic policies.

· Ensure compliance with regulatory requirements - GDPR

· Retrieve and provide medical records to authorized personnel, patients and legal authorities.

· Prepare, submit and attend court proceedings related to medical records as required.

· Support audits inspections to ensure record quality and compliance.

· Collaborate with clinical and administrative staff to promote proper documentation practices.

· Train and mentor staff on medical record management, compliance, and confidentiality procedures.