Job Purpose The job incumbent is responsible for attracting, sourcing, and hiring qualified candidates to meet the manpower needs of the company’s retail, service centre, and logistics operations with the objective to support business growth, service excellence, and operational efficiency.

MAIN DUTIES AND RESPONSIBILITIES

Manpower Planning & Coordination

• Collaborate with department heads to identify current and future staffing needs.
• Assist in preparing recruitment plans aligned with business objectives and seasonal peaks.
• Maintain the manpower tracking sheet and update hiring progress regularly.

 Talent Sourcing & Advertising

• Prepare job postings and advertise vacancies on appropriate platforms (online portals, social media, internal boards).
• Source candidates proactively through networking, referrals and talent databases.
• Liaise with recruitment agencies, training institutions, and universities for potential hires.

 Screening & Selection

• Review applications and shortlist candidates based on job requirements.
• Conduct preliminary interviews and coordinate panel interviews with managers.
• Organize technical or psychometric assessments as and when required.
• Support hiring managers in decision-making and prepare job offers.

 Onboarding & Integration

• Coordinate onboarding of new recruits: documentation, orientation schedules, and initial training.
• Ensure smooth transition of employees into the company culture and values.

 Foreign Labour Recruitment 

• Handle documentation and coordination for work and residence permits.
• Liaise with local authorities, agencies, and internal teams for deployment and accommodation arrangements.

 Reporting & Compliance

• Maintain accurate recruitment records and applicant tracking systems (ATS).
• Prepare periodic reports on recruitment metrics (time-to-fill, cost-per-hire, source efficiency).
• Ensure recruitment processes comply with company policies and labour legislation.

 Employer Branding & Candidate Experience

• Promote the company’s image as an employer of choice in the retail and consumer electronics industry.
• Ensure positive and timely communication with all candidates.
• Participate in career fairs, open days, and other employer branding initiatives.

 SKILLS & COMPETENCIES

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Knowledge of HR policies, labour laws, and recruitment best practices.
• Proficiency in Microsoft Office and HR systems (ATS preferred).
• Ability to work under pressure and meet deadlines.
• Professionalism, discretion, and a customer-service mindset.

 QUALIFICATIONS & EXPERIENCE

• Degree or diploma in Human Resource Management, Business Administration, or related field.
• Minimum 2–3 years’ experience in recruitment, preferably in a retail, service, or FMCG environment.
• Experience with mass recruitment or technical role placement is an advantage.

 KEY RELATIONSHIPS

• Internal: Department Managers, HR Team, Payroll & Administration Team.
• External: Job Portals, Recruitment Agencies, Training Institutions, Government Bodies.