The Oncology Support Officer will work under the supervision of the Cancer Center Administrator to deliver appropriate level of customer care services to patients.

• Maintain close coordination with the Chemotherapy Unit team to ensure seamless patient care and communication.

• Accurately organize, store, and manage patient records in coordination with the Ward Clerk and Chemo Unit Lead, ensuring accessibility and confidentiality.

• Foster strong, long-lasting relationships with patients by understanding and responding to their individual needs and concerns.

• Provide emotional and psychological support to cancer patients and their families, helping them navigate the challenges of treatment.

• Offer supportive resources and information to patients and their families to encourage a positive outlook and informed decision-making.

• Uphold strict confidentiality standards at all times, especially in handling electronically   stored personal data, in accordance with data protection policies and regulations

What are we looking for?

• HSC and a minimum of one year of experience in healthcare setting

• Knowledge of medical terminologies

• Ability to work efficiently under pressure

• Excellent communication, interpersonal and customer service skills

• Computer literate