• Provide remote support to users via phone and teleassistance tools. • Assist clients with Payroll parameter setup and configuration. • Support clients in Payroll processing and issue resolution. • Provide guidance on Sicorax HRMS modules, including HR, ESS, and PMS.

Requirements & Qualifications:

• Minimum 2 years of experience with Sicorax Payroll or Sicorax HRMS Payroll.
• Experience with additional Sicorax HRMS Modules ( HR, ESS, PMS) is a plus.
• Strong knowledge of payroll regulations, including ERA, RO, PAYE, MNS and Pensions.
• Client-focused mindset with strong problem-solving skills.
• Excellent communication skills.
• Ability to work independently in a fast-paced environment.
• Strong team spirit and collaboration skills
• Effective time management and organisational skills.