To assist the General Manager in managing the daily schedule and completing tasks in a timely manner. respond to guest inquiries in an efficient, courteous and professional manner to achieve maximum satisfaction.

• Perform administrative skills such as typing, filing, copying, faxing, opening and sorting of mails.
• Manage daily schedule for the General Manager.
• Schedule meetings and appointments.
• Completes the daily administration tasks.
• Takes minutes of meetings.
• Prepare written correspondence related but not limited to guests (welcome letters etc.) on behalf of the General Manager.
• Prepares month end reports presentation, briefs and statistics.
• Responds to guest surveys and online reviews (TripAvisor) on behalf of the General Manager where and when necessary.
• Other cognate duties.