Deliver assistance services (medical, security, logistics) to clients Ensure high-quality case management and empathetic customer service Coordinate administrative tasks across internal teams and external providers

• Handle client requests with professionalism and urgency
• Plan and coordinate services using internal and external resources
• Maintain accurate documentation and communication
• Escalate cases per protocol and ensure timely handovers
• Provide billing details and cost estimates; support cost containment
• Promote company values and maintain a clean, safe workspace
• Attend training and contribute to team development