Front Office Hostess
- Riviere du Rempart
- Negotiable
- Permanent
- Added 15/07/2025
- Closing 31/07/2025
- Davina Gujadhur
To assist the Front Office Manager and the Assistant Front Office Manager in planning, coordinating and supervising the smooth operation of the Front Office Department.
- Takes reservations of guests for restaurants and tours.
- Books excursions, excluding Ground Operator Tours, when requested directly by guests.
- Arranges external bookings with F&B Department.
- Checks on daily events, entertainment and sports activities to accurately inform guests.
- Communicates guests’ likes and dislikes to Reception and Guest Relations, so as to update guests’ history files.Actively participates in the provision of excellent service to guest.
- Welcomes guests in a friendly and professional manner, presents them with a cold towel, offers them a drink and accompanies them to their room.
- Ensures that hostesses of respective children’s club meet children.
- Meets guests upon their departure.
- Provides any necessary assistance to guests with special needs.
- Interacts with guests on a daily basis, listens to their requests, feedback during their stay and takes initiative to achieve service excellence.
- Handles customer complaints efficiently through appropriate interaction.
- Other Cognate duties.
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