The Lux Collective is hiring for the position of FRONT OFFICE ASSISTANT based at SALT OF PALMAR, MAURITIUS.

The Lux Collective is hiring for the position of FRONT OFFICE ASSISTANT based at SALT OF PALMAR, MAURITIUS.

The incumbent will be responsible to:

• Provide excellent service, assistance and guidance courteously to Team Members, visitors and Guests as per the resort policies and procedures at all times.
• Manage internal and external telephone calls whilst ensuring that high standards of Guest service are exceeded.
• Welcome, greet and answer queries of visitors and Guests in a professional manner whilst providing them with accurate and relevant information.
• Record, handle, dispatch couriers and distribute any other relevant documents.

 QUALIFICATIONS

• At least a School Certificate or equivalent qualifications.

PREVIOUS PERFORMANCE

• A minimum of 1 year of working experience in the hospitality industry.
• Prior working experience as cashier will be a definite advantage.

OTHER REQUIREMENTS

• High levels of Integrity.
• Passionate about service.
• Proactive, dynamic, flexible and professional attitude with strong interpersonal skills.
• Good mathematical and commercial acumen.
• Outstanding customer service skills.
• Good communication skills in both English and French languages.
• Willingness to work during odd hours, weekends and public holidays.
• A clean certificate of character is a must.