We are looking for a trainee to support the existing team on their day to day operations.

Main Duties & Responsibilities:

• Monitor and report on Radio Access Network, Core Network, Transmission Network and Enterprise Business KPIs
• Report and treat KPI & KQI degradation as per Incident Management Process
• Track resolution of Incidents
• Support the team in problem resolution by troubleshooting issues and suggesting appropriate solutions using available tools
• Track network changes and conduct pre- and post-KPI assessments
• Assist team in optimization of the network
• Assist team in documentation of network databases, inventories & log reports
• Ensure that relevant Performance Management and optimization Tools are configured, maintained and operational
• Derive and publish network KPI reports as per defined schedule
• Identify, analyse and improve the business processes in telecommunication systems
• Recommend and implement automation tasks for recurrent manual processing of data

Required qualifications and experience:

• Minimum Degree in Telecommunications/ Electronic and Communication Engineering or other related discipline
• Knowledge of telecommunications technology, protocols, and standards
• Strong analytical skills, with the ability to analyze large amounts of data and identify trends
• Excellent verbal and written communication skills in English and French
• Ability to work independently and as part of a team
• Proficient user of Microsoft Office Tools

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Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.