Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance 

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. 

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. 

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. 

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. 

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. 

What’s In It For You

• Competitive salary
• Flexible working hours
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses

Purpose of the job

As part of a team, to lead and support the global business use of all aspects of the Group's business applications.

This role requires a strong skill set covering system, data and process analysis, data management and migration, reporting, planning and business intelligence as well as operational and risk knowledge. It calls for a high level of global business awareness together with an understanding of the fiduciary and administration services offered by Ocorian.

To identify, harness and combine the Group’s technology platform components to drive efficiency and profitability through the creation of effective and efficient high-performance solutions for internal and external stakeholders in a robust, secure and cost-effective manner.

To support the delivery of high quality and consistent data, processes and reporting in all business areas and jurisdictions in line with Ocorian's information and security model, controls and procedures.

To produce and maintain clear and succinct systems and integrations documentation. Where custom development is required, produce clear specifications, including use and test cases, for developers working in an Agile DevOps oriented development environment and ensure appropriate quality testing including the design and creation of test scripts.

Main responsibilities

• To support the global business in their use of Ocorian applications and be the recognised ‘expert’ in one or more key applications. Escalate issues to application vendors and work with them to resolve when necessary: this will require developing and managing relationships with external suppliers.
• Support and maintain complex interfaces between applications as well as internal and external services.
• Carry out complex process, application and data analysis across existing and new line of business applications. This includes working with colleagues across the business to identify and efficiently deliver the necessary objectives.
• Where necessary specify and, in conjunction with the Development team, deliver application automation, integration, data exchange and data migration within and between line of business applications and external services including drawing up specifications, developing integration, migration, and test scripts including unit and user testing and documentation of all deliverables.
• Develop, contribute and maintain support and contractor documentation.
• Optimise and where possible automate the capture of data into applications in accordance with Group standards and initiatives to support operational efficiency, compliance and risk management.
• Be the technical Lead on projects for the implementation, upgrade, maintenance and conversion of new & existing applications including related testing and quality assurance and review of systems and support documentation.
• Lead the implementation of standard business processes and process improvements across all jurisdictions including identifying opportunities to streamline and consolidate processes and applications.
• Review the performance and functionality of application systems to determine operating costs, productivity levels and upgrade requirements and rationalisation opportunities.
• Always follow the change control & release management standards, ensuring that all documentation is kept up to date.
• Provide support, guidance and training to other team members including sharing knowledge, skills, and best practice.
• Be proactive, manage expectations and keep colleagues regularly updated on the progress of their changes and aware of anticipated timeframes for completion, including working with the Applications Manager to manage conflicting priorities and maintain project tracking for regular project reporting.

Qualifications

Knowledge, Skills and Experience

• 3-5 years of application support, migration, automation and integration in a fiduciary or financial services business with NavOne, ViewPoint, iManage or similar applications.
• An excellent understanding and experience of application integration, automation and data migration including a deep understanding of information security and compliance processes and the project lifecycle.
• A strong understanding of role-based application configuration and management including Microsoft AD and Azure DS.
• Strong knowledge and understanding of Microsoft SQL including scripting, data manipulation and reporting.
• The postholder must be quick and clear thinking with the ability to devise pragmatic and innovative solutions where appropriate and with the self-motivation to tackle complex tasks independently or with the support of others.
• The role involves interactions at all levels and jurisdictions of Ocorian and with external parties so excellent people skills, a high level of integrity, strong written and oral communication skills and the ability to work quickly, logically and efficiently under pressure in a team-oriented, collaborative multi-jurisdictional environment are essential.
• A willingness to support the future growth and success of the Group.

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.