Transhipment / Boarding officer
Job Summary/Overview
The Boarding Officer/Ship Agent
(Operations) is the first point of contact for vessels arriving into the port
and processes all necessary formalities and declarations in a timely manner to
ensure smooth entry and departure of ships assigned. He ensures full compliance
to statutory formalities and factual declarations. The Boarding Officer/Ship
Agent (Operations) identifies bottlenecks to propose improvements to the
organisation's workflow and assists with its subsequent implementation.
The Boarding Officer/Ship Agent (Operations) is
expected to establish good relationships with the Ship Captain and is an
organised person who is able to juggle the demands of paperwork and on-site
work. He may be expected to work irregular hours to cater to the
different arrival times of ships, and cope with unanticipated events and tight
work schedules
Transhipment Formalities – After receiving instructions from our principals, the person is required to apply for transhipment rates with Port Authorities (MPA), input data in MACCS for customs approval and inform Cargo Handling Corporations (CHCL) once confirmation is received.
Functions /Responsibilities
Coordinate vessel arrival with Principal
Announce vessel’s arrival to Terminal/Port authority.
Attend daily port meeting
To provide port position to Principal
Prepare vessel formalities and send to Port authority
Ensure communication with vessel regarding actual schedule and berthing
Attending vessel while at berth (Arrival & Departure)
Upload AFSYS and send arrival and departure report to Principal
Provide regular update to Principal and Ship’s command
Attend Cargo matters when required
Report issues to Principals and Master
Issue invoice to Principals
Perform Transhipment formalities
Required Skills/Abilities
Excellent verbal and written communication skills
Detail oriented and result driven
Process Focussed
Able to work independently
Excellent interpersonal and customer service skills
Excellent time management skills with a proven ability to meet deadlines
Ability to deal with difficult situations and prove your points
Ability to function well in a high-paced and at times stressful environment.
Ability to during work long and odd hours