Manager - HR and Knowledge (Ref# SILHR1701)

To manage and guide overall provision of Human Resources (HR) and Knowledge Management (KM) policies and programs for the entire company.

JOB PROFILE

• Formulate and develop Human Resources Management and Knowledge Management strategies and policies for the company and analyse, advise and execute HR and KM strategic projects with a view to improve the performance of the company;

• Assume overall responsibility for all HR functions including the selection and recruitment of employees; the drafting of job profiles; the formulation and support of learning and growth initiatives including coaching and mentoring and also ensuring that the necessary training is provided to team members; the monitoring of employee performance, productivity and engagement; the management of employee remuneration and career development; the planning and supervision of HR operations within legal framework and applicable HR best practice;

• Manage employee relations including dealing with capacity issues, refereeing disputes, terminations and administering disciplinary procedures and industrial disputes;

• Provide a strategic view on the development of Knowledge Management systems and practices in order to support the work and development of the company into the future;

• Lead, plan and support the implementation of the Knowledge Management Strategy by working closely with Management team to agree on planning priorities and work plans.

QUALIFICATIONS & EXPERIENCE

• A degree in HR Management or Business Administration or equivalent from a recognized institution;

• At least 5 years post qualification managerial experience in Human Resources;

• A minimum of 1 year experience in the HR function of an IT Service Delivery organization will be an advantage;

• Experience in a function in relation with Knowledge Management will be an advantage;

• Good knowledge of employment laws & regulations and company policies relating to personnel;

• Proven experience in dealing with trade unions, in drafting procedure agreements and collective bargaining agreements;

• Good knowledge of a technology based service delivery organization would be an advantage.

 SKILLS & COMPETENCIES

• High level of analytical and problem solving skills;

• Strong leadership, management, presentation and communication skills;

• An outgoing personality and strong interpersonal skills;

• Competent skills level in core IT applications;

• Ability to work under pressure within tight deadlines and with a keen eye for details;

• Fosters powerful and productive working relationships both within the service and cross functionally as well as externally;

• Analytical and critical thinking skills and the ability to influence others and manage change;

• Ability to handle disciplinary issues appropriately;

• Strong results orientation within a partnership HR model;

HOW TO APPLY

Your application should be submitted either by post or by email on the email address provided above mentioning the job title and Ref # as the subject and should include the following:

• Completed Job Application Form (downloadable from SIL website)

• Letter of Motivation

• CV

• Copies of Certificates and Testimonials

The Company reserves the right not to make any appointment following this advertisement and to call only the best qualified candidates.