We are currently looking for a reliable IT Officer who will have the following job responsibilities:
DUTIES AND RESPONSIBILITIES
- Provide technical support to end users.
- Manage and report on helpdesk tickets.
- Install and configure IT Equipment’s and end user/system software as per company policies and procedures.
- Ensuring Backup of Servers and application.
- Create/Manage users’ profiles and access to file systems.
- Configuration of IP Phone for end users and management of PABX systems
- Creation and management of Office 365 profiles for end users.
- Managing VMware technologies, setup windows server, Veeam backup, deployment of Antivirus
- Providing training to end users around use of software and IT security
- Any other assigned duties by the IT Manager
QUALIFICATIONS & EXPERIENCES
- Bachelor's degree or Diploma in Information Technology, Computer Science, or a related field.
- Proven experience in providing IT support and system maintenance.
- Strong knowledge of IT infrastructure, hardware, software, and network systems.
- Excellent problem-solving and communication skills.
- Ability to work collaboratively and efficiently in a team environment.