A well-established company in the automotive business specialising in the sale of tires and batteries RECRUITING POST: Workshop and technical supervisor Qualification: Certificate or diploma in automobile mechanics or an equivalent qualification or experience in the relevant field.
Experience: candidates must have
Good communication and interpersonal skills
Commitment to team work and driven by results
Leadership skills
Organisation, planning and time management skills
Creative approach to problem solving
IT literacy
A good understanding and experience of the tire and battery business
A flexible approach to work and at least 2-3 years experience in a similar position
Holder of a valid car licence
Responsibilities: Responsible for the operations of the company workshop
Duties:
To ensure smooth and safe running of the workshop and timely repair of vehicles (maintain a proper work flow)
Plan and develop work schedules and ensure discipline at work (maintain a harmonious working relationship)
Ability to understand and resolve complaints
Provide technical advice to customers as and when required
Perform surveys on tires when the need arises
Submit daily, weekly, monthly and yearly performance reports
Provide training as and when needed
Experience in handling warranty claims
Ensure that all tools and equipment are in good working condition and properly serviced
Ensure compliance with health and safety standards (OSHA)
Greet customers in a friendly and timely manner
Ensure quality checks and control on vehicles before delivery
Others:
Have a passion for vehicles