Senior Floor Supervisor- Hennessy Park Hotel
- Plaine Wilhems
- Negotiable
- Permanent
- Added 01/07/2025
- Closing 31/07/2025
- Atish Etwaru
Supervise, direct and control guest rooms and floor cleaning of the area under his/her control to deliver the level of service as per hotel’s standard.
Duties and Responsibilities
·To assist the Executive Housekeeper in all areas of the hotel maintaining a high standard of quality by delivering a first-class housekeeping service.
·To coordinate work done by floor supervisors
·To delegate tasks to floor supervisors and oversee is same is being done as per the standards
·To ensure floor supervisors are doing trainings of housekeeping team accurately
·To ensure housekeeping team maintain and use their equipment properly
·Product knowledge on the different housekeeping procedures
·Ensure an excellent quality cleaning service as per the SOP
·To check status (cleanliness & maintenance) of rooms on arrival / departure / occupied / vacant
·To fill in Floor Status Report and submit to Reception
·Take good care of hotel properties in the rooms, public areas and corridors
·To fill in maintenance requests
·To check all public areas
·To communicate with Reception and other departments
·To perform briefings with staff
·To perform On The Job Training
·To conduct any other cognate duties
