Responsable Opérations et Logistique

Lead and optimize the operational and logistical organization of the technical teams, ensuring supervision of scheduling, monitoring of equipment and logistical needs, while guaranteeing the quality of interventions, team safety, and achievement of operational objectives.

1. Schedule supervision and planning
Make sure the work schedule is realistic and efficient, taking into account field team capacity and company goals (weekly and monthly targets). Work closely with the Operations teams and suggest improvements when needed.

2. Team management and support
Monitor absences, warnings, and equipment needs. Handle HR validations and paperwork. Support onboarding and training with the Technical Manager. Keep contracts and administrative documents up to date. Make sure the team stays stable and meets operational needs.

3. Health & Safety
Ensure all safety equipment is available and compliant. Plan and track initial and refresher safety trainings. Conduct quarterly safety checks and follow-ups.

4. Operational support and strategy
Work with the Operations and Customer Support teams to identify and solve operational issues. Propose practical solutions (schedule changes, priorities, new processes) to reach monthly goals and keep client projects on track.

5. Logistics follow-up
Manage vehicles for field teams, including renewals, insurance, maintenance, and general availability. Make sure logistics run smoothly for all teams in the field.

6. Client follow-up and relationship
Be the main contact for some clients regarding daily operations. Organize account follow-ups, schedule meetings, and plan interventions.

7. Process improvement and performance monitoring
Set up regular management routines (e.g. weekly planning meetings). Help teams organize and prioritize their work. Ensure regular follow-up and reporting on client accounts.