Planning Officer

Silver Wings Travels Ltd – A Currimjee Company We Are Hiring – Planning Officer Silver Wings Travels is a Destination Management Company providing complete solutions for FIT, Group & MICE travel.

Silver Wings Travels Ltd – A Currimjee Company

We Are Hiring – Planning Officer

Silver Wings Travels is a Destination Management Company providing complete solutions for FIT, Group & MICE travel.

To ensure an exceptional client experience, the company is looking for a Planning Officer who will be in charge of planning, organizing, and creating schedules for transports and excursions for guests, as well as managing logistics efficiently.

Main Responsibilities

• Create itineraries based on client preferences and requirements.
• Liaise with suppliers and clients to plan schedules.
• Prepare daily plans from received reservations and bookings.
• Monitor daily operational schedules and ensure proper allocation of resources.
• Respond to last-minute changes and adjust plans accordingly.
• Maintain strong relationships with partners and vendors.
• Coordinate travel arrangements with event organizers, agencies, airlines, and hotels.
• Follow up with the Tour Department and drivers on planned arrivals, departures, and excursions.
• Organize pickup and drop-off for guests, tours, guides, and employees.
• Ensure clients receive updated itineraries.
• Coordinate with guides and representatives to provide accurate arrival and departure lists.
• Support the operations team during peak periods and large group movements.
• Manage customer queries, issues, and complaints professionally.
• Gather feedback to drive operational excellence.
• Evaluate stakeholder performance.
• Allocate vehicles and resources ethically and efficiently.
• Prepare operational reports, planning sheets, and movement lists.
• Process data in the system for invoicing purposes.

Candidate Profile

• HSC holder or equivalent.
• Minimum 2 years’ experience in a DMC Planning department.
• Ability to work under pressure, on day and night shifts, and meet deadlines.
• Excellent planning and organizational skills.
• Good communication skills and fully computer literate.
• Ability to work in a team and flexible with odd hours.

If you feel you have the right profile for the job, please submit your application at the given email address quoting PO/SWT/2026 by 29^th March 2026.