Marketing Officer

Our client is a specialist manufacturer/wholesaler & retailer of wide range of pipes, fittings and accessories, operating for more than 30 years. They are looking for a dynamic Marketing Officer.

Our client is a specialist manufacturer/wholesaler & retailer of wide range of pipes, fittings and accessories, operating for more than 30 years. They are looking for a dynamic Marketing Officer.

Overall Duties                     

• Responsible for Marketing/Technical related activities for the company’s products and services under directives from Top Management. Collaborate with SMM to ensure consistent & profitable growth in sales revenues through positive marketing endeavours and adequate assistance to sales team.

Direct Responsibilities:

• Perform competitive research to know the market trend and suggest marketing strategies
• Support to internal and external events, presentations etc
• Strong knowledge of website analytics tools like Google Analytics, Google Adwords, Web Trends
• Ability to handle big data, track metrics, and process figures
• Keep up to date all marketing collateral.
• Design and implement initiatives, campaigns and enhancements to maximize portfolio growth, profitability and improve customer experience.
• To manage various email & messaging campaigns, including the template design, call-to-action, and content

Specific duties and responsibilities:

• Assist in verification if required import dossiers with procurement section. Clear any doubts regarding technical issues with COO/SMM prior to order placement.
• Plan and monitor progress of quoted projects with Sales Executives (ensure follow-up as per Project list)
• Consider any report from subordinates and sort out encountered problem at your level to the best of your capability.
• Responsible for all Customer Complaints, initiate actions in collaboration with ED/COO/SMM for solutions. Initiate Customer Complaint Investigation reports and copy of same sent to concerned personnel.
• Responsible for after-sales service of Electrofusion machines. Be the interface between Sales Executives and Workshop Supervisor.

Qualifications & Experience:

• Minimum: Diploma in Marketing, Communications, or related field
• Preferred: Bachelor's degree in Marketing, Business Administration, or Digital Marketing
• Additional certifications in digital marketing, graphic design, or market research are an asset
• Minimum 2 years of experience in a marketing role
• Experience in B2B marketing, especially in construction, plumbing, or industrial products, is a plus
• Experience managing social media pages, newsletters, and promotional materials
• Driving license is an advantage (especially for event coordination or client meetings)
• Flexibility to work on-site for marketing events, expos, or client visits when needed

Key Skills:

• Good understanding of marketing strategy, branding, and product positioning
• Familiarity with digital platforms (social media, email marketing, websites)
• Basic knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign) is an advantage
• Proficiency in Microsoft Office (PowerPoint, Word, Excel) and marketing tools
• Ability to create engaging content (brochures, posts, emailers, etc.
• Strong written and verbal communication skills in both English and French
• Good analytical and reporting skills (campaign performance, customer trends)
• Coordination and planning skills for events, launches, and campaign
• Creative, detail-oriented, and proactive personality
• Strong organizational and multitasking abilities
• A team player with the ability to collaborate across departments (sales, technical, suppliers)
• Good sense of aesthetics and visual presentation
• Willing to learn and adapt to new trends in marketing and communications

Proactive reserves the right: 

• To call only the shortlisted candidates for interview. 
• Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.