IT HELPDESK/ADMIN SUPPORT
- Plaine Wilhems
- Not disclosed
- Permanent
- Added 17/03/2026
- Closing 16/04/2026
- Julie Bertrand
The role involves coordinating and managing the daily operations of the helpdesk, ensuring efficient monitoring, prioritization, and organization of technical interventions.
ABOUT SYSTEM PLUS PIONEER LTD
System Plus Pioneer Ltd. (SPPL) is a long‑established IT solutions provider in Mauritius, offering computer equipment, IT services, and technology support to a wide range of customers. With over three decades of experience, strong industry partnerships, and a dedicated team, SPPL is recognised for delivering reliable service and quality solutions across the local IT sector.
RESPONSIBILITIES
- Coordinate and manage the daily operations of the helpdesk.
- Monitor, prioritise and organise daily interventions with the Technical team.
- Follow-up with suppliers for warranty claims.
- Ensure high standards of customer satisfaction and support quality.
- Good knowledge of computer systems.
- Proficiency in helpdesk ticketing systems.
- Excellent communication and multitasking abilities.
KNOWLEDGE AND SKILLS
- Good knowledge of computer systems.
- Proficiency in Helpdesk ticketing systems.
- Excellent communication and multitasking abilities
Ready to take the next step? Send us your cover letter along with your CV
1st Floor, Centerpoint Building, Trianon, Quatre-Bornes- Tel: 460 5900
Website: https://systempluspioneer.com/
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