Return to Job Search
  • Save This Job

Front Office Assistant

  • Flacq
  • Negotiable
  • Permanent
  • Added 07/05/2025 
  • Closing 06/06/2025
  • Nasreen Serajuddy
Login to apply

Offer guests a friendly and efficient service at all times and operates the telephone system as per standards

 

1Take part in training and implement accordingly
2Keep superior informed about all unusual matters concerning any plans affecting his/her area
3Handle all incoming, outgoing calls
4Prepare pre arrival formalities
5Handling of visitors
6Follow-up on all Guests requests and complaints and provide feedback
7Assist Guest in dealing with foreign currencies
8Ensure proper delivery of all messages to Guests through porters
9Arrange with porter for collection of luggages upon departure of Guests
10Arrange whenever necessary, transport for Guests to airport
11Prepare check-in & check out procedure for all guests
12Keep Guests updated on all relevant information
13Operate the telephone system
14Prepare guest’s invoice and receive payment for settlement of accounts before checkout
15Input manual posting on PMS
16Screen departure guest folio for anomalies and report to supervision
17Perform allowance when required
18Verify guest invoice and report any discrepancy to supervision
19Handle cash and credit car transaction
20Handing over cash float 
21Prepare daily statement of revenue and submit cash together with all relevant documentation to night auditor
22Handle cash float and keep records of all transactions with respect to the central safe
23Ensure that all telephone charge slips are transmitted to cashier
24Follow-up of all procedures
25Transfer information from registration cards to system and classify them
26Comply with all the sustainability commitments and practices implemented within business units
27Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society

Login to apply Report This Job
Veranda Palmar Beach Hotel

Veranda Palmar Beach Hotel

 

View Employer Profile

  • Coastal Road, Belle Mare, Mauritius, Belle Mare, Mauritius

View More Vacancies from Veranda Palmar Beach Hotel

Similar Jobs

Advertise with Us
Help

We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Accept & Close