Customer Service Advisor – Spanish & English (C1/C2)

We are currently recruiting Spanish-speaking Customer Service Advisors to support customers for a leading international e-commerce company. Join a dynamic team where you will play a key role in delivering an excellent customer experience.

Your responsibilities

• Assist Spanish-speaking customers via phone, email and chat

• Handle inquiries related to orders, payments, deliveries and returns

• Provide clear information and efficient solutions

• Maintain a high level of customer satisfaction

• Update and follow up on customer requests in internal systems

Your profile

• Spanish: C1/C2 level (mandatory)

• English: professional level

• Excellent communication and customer service skills

• Positive attitude and solution-oriented mindset

• Ability to manage multiple tasks simultaneously

• Previous experience in customer service, e-commerce or call center is an advantage

What we offer

• International and fast-growing environment

• Full training provided

• Career development opportunities

• Friendly and supportive team

• Competitive working conditions