Clearance Clerk (Rennel Limited)

We are looking for a dynamic Clearance Clerk to join our Team! Your missions will be to prepare customs declarations, provide quality assistance to customers and to assist the Head of Department in the daily routine.

We are looking for a dynamic Clearance Clerk to join our Team! Your missions will be to prepare customs declarations, provide quality assistance to customers and to assist the Head of Department in the daily routine.

Key Responsibilities:

• Ensure that customs declarations are prepared and validated according to Customs Laws and Regulations
• Request approval from local authorities including but not limited to Ministries
• Follow up on work progress and carry out customs clearance formalities in a timely and efficient manner
• Ensure that all permits application are processed and recorded in a timely manner
• Keep the Head of Department informed of any matters impeding smooth running of assigned tasks at all times
• Advise customers regarding customs requirements and clearance procedures
• Respond and provide quality assistance to customer interactions professionally and promptly to achieve positive resolutions
• Handle all requests, claims, complaints and resolve issues promptly and efficiently

• HSC or equivalent qualification in the Customs sector
• Minimum 2 years’ experience in a Customs-related role
• Strong knowledge of customs practices, MNS, and Mauritius Cargo Community Services Ltd
• Valid private car driving license
• Dynamic, proactive, and customer service-oriented