Our client in the BPO Sector is looking for a Payroll Manager The successful candidate will be responsible to ensure that payroll operations are run smoothly and within set deadlines, in line with the clients’ scope of work

Our client in the BPO Sector is looking for a Payroll Manager (Payroll Outsourcing)

The successful candidate will be responsible to ensure that payroll operations are run smoothly and within set deadlines, in line with the clients’ scope of work.

Responsibilities

• Review, monitor & deliver against customer scope of work (including continuous review) 
• Direct, administer and coordinate the internal operational activities in accordance with established policies, goals and objectives
• Lead continuous process improvement 
• Co-ordinate with Global Payroll Team
• Provide day to day coaching to Payroll Seniors
• Manage operational issues/incidents- analyse root causes and foresees remediation plans
• Collaborate with Director/s to create, maintain and improve standard operating procedures for payroll
• Write and submit reports in a timely manner to management
• Provide weekly / monthly performance reviews of employees’ productivity
• Manage business relationship with Partners
• Manage team and identify training and development 
• Manage performance appraisals for employees including employee goal setting and personal growth plan

 Qualifications

• 5 years+ experience in Payroll, preferably in the field of Global Payroll Outsourcing
• 3 years+ experience in leading and managing global payroll teams
• Experience in automating analytical processes
• Bachelor Degree in Accountancy, Business, Finance, Mathematics or Computer Science or Chartered Institute of Payroll Professionals (CIPP) or similar professional certification
• Six Sigma Certification would be an advantage
• International Exposure would be an advantage
• MQA Registration as Trainer would be an advantage

 Candidate Profile

• Strong working knowledge of advanced Excel and similar spread sheets including v-look ups and macros, SQL and/or other database technology tools, Visio & MS Project knowledge 
• Good written and verbal communication skills in English
• Client Centric
• Strong analytical skills
• Strong team player and contributor but also ability to work independently
• Good people management skills
• Ability to build effective working relationships with users from different functional areas
• Ability to multitask and manage a fluctuating workload
• Excellent organisational and presentation skills