Our Client, a subsidiary of an international bank, is seeking to recruit Credit Controllers for its new operations in Mauritius

Responsibilities:

. Ensure the telephone callback according to the recovery plans in effect in the Recovery and follow up.

. Carry out administrative tasks such as looking for copies of invoices, telephone numbers, various searches.

. Record the recovery reports in the tool provided.

. Carry out the appropriate actions resulting from the telephone calls.

. Detect and position refusals of payment in accordance with the procedure in force in the Collection and in accordance with the delegations granted.

. Inform and communicate about the major events detected with the collection manager in charge of the CLIENT / BUYER relationship.

Profile:

. HSC with previous experience as Credit Controller or

. HSC with experience in Customer Service, handling telephone operations

. Fluency in French is compulsory