Supplier invoice and payment processor in accordance with the company’s policies and procedures and in line with the Service Level Agreements between Shared Service Centre and respective SSA entities/retained organization. Support the retained organization achieve their monthly DPO KPI targets
| Key activities |
Quality | - To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer’s immediate and future need |
Cash Allocations (O2C)
| - To follow up proactively on payment reconciliations. - Liaise with retained organization (RO) to get instructions on how to apply unapplied cash on customers’ accounts |
Account Receivables Open Items (O2C | - Generate and distribute AR open items report - Routinely analyze AR open items report (cash customers with debit balances and customers exceeding credit limit) and alert RO accordingly - Manage credit hold status in financial and operational system - Customer account analysis reconciliations and daily allocation of accounts
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Filing and Misc. | - Ensure filing of invoices and batches are completed. - All around clerical support for all towers (P2P, O2C and R2R) |
Ad Hoc
| - To assist in any ad hoc duties to ensure the smooth running of the department as required.
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Skills / Experience
| - PC Literate - Good communication skills – written and oral - Working days from Sunday to Thursday - Good interpersonal skills |
Educational Qualifications | - HSC – Good result in Maths, Accounting or Computer - Bookkeeping level or equivalent by experience. |
Competencies | - Analytical - Excellent communication skills - Customer service focus - Fluent in French and English |