Waiter/waitress will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.

Key Responsibilities:

• To serve guests in a professional manner
• To be polite, courteous and efficient in dealing with the guests needs.
• To understand the need for good service.
• To ensure a good service standard.
• Set up the station to the correct standard before service.
• Ensure the restaurant is clean and tidy at all times.
• To help with minor guest complaints and to ensure the supervisor is informed of all complaints and good comments.
• To be punctual and set an example in uniform standards and hygiene at all times.
• Maintain a good working environment with colleagues and the kitchen.
• To consolidate the team spirit.
• To give a good service and be able to upsell
• Show communication skills with guests.