• Updating all events orders and be super reactive person. • Vipertex / Payroll. (Local/ absentees/overtime/sick) Daily updated. • Have a Good background of Food and Beverage (field wise). • Be a 100% computer literate. • Very good knowledge of English/French(spoken/written)
Working on pre-determined strategies to optimize sales of all venues • Attending queries through telephone/emails/meetings • Meeting with expectation to exceed pre-determined and approved monthly Food & Beverage sale in the hotels.
Working on pre-determined strategies to optimize sales of all venues
Responding/attending queries through telephone/emails/meetings.
Meeting with expectation to exceed pre-determined and approved monthly budgeted figures for Food & Beverage sale in the DBO.
Finalizing booking arrangements & requirements with clients while maximizing revenue
Directing clients as to the best alternatives based on clients’ requests
Coordinating with operations team on a timely basis/Conference Room.
Maintaining client database and ensuring that it is continually updated
Issuing Revenue reports on a weekly and monthly basis
Understanding and analyzing market trends
Bachelor of Hotel Management or Degree in Hospitality, Tourism, Marketing or equivalent.
Proficient in Microsoft office applications.
Knowledge of Property Management’s System, Opera Sales and Catering will be an advantage/
Minimum 2-3 years’ experience as Sales Coordinator or Banquet Coordinator in a hotel environment.
Outgoing and pleasant personality with a positive service attitude.
Customer care-oriented and sales driven.
Flexible upon working hours/weekends
Check list. /COMMUNICATION LEADS TO SUCESS
Daily Minutes / Guest feedback for 08h15
Maintain a constant daily and forthcoming update of Events orders
Cascade daily Events orders to all DBO HOD and Assistants
Daily covers report
Daily upselling report
Daily FNB Sales Tracker
Vipertex Daily update/ Input Roster (absentees/sick/lateness/local)
Printing of menus for wedding, candle light, tags for daily events
Follow-up of mails
FNB daily briefing
Restaurant bookings cross check/events wise or mail wise
Maintain constant communication with Chief Executive
Updates: Log/communication/reservation/Materials management
Filling of guest comments daily
Printing of guest comment outlet wise daily
Printing of Timomo menus
Daily Outlets check / Menus verification + minutes(Walking around)
Daily updating of FNB program Awali and DBO
And finally be a Pleasant positive thinking person.