Manage the daily operation of beach area giving priorities for customer service

Responsibilities:

• Primary focus on customer needs;

• Handle costumer complaints and satisfaction;

• Team member training of daily task and customer service;

• Process reservations;

• Handle event setups on the beach;

• Update team members of hotel's operations of each day;

• Repair equipment;

• Lead team members toward personal and company goals;

• Take care of guest need regarding the recreation facilities;

• In charge of setting up beach chairs for guest, outdoor facility cleanliness, and repair of any broken equipment;

• Enforce all beach rules and regulations.

Experience required:

• 2-3 years in a similar position;

• Previous experience in hospitality industry.

Other skills:

• High levels of integrity;

• Great customers service skills;

• Strong communication skills;

• Valid food handler’s certificate;

• Willingness to work during odd hours, weekends as well as public holidays;

• A clean certificate of character is a must.