ICT Technician

We are looking for a dynamic ICT Technician who will support the organisation’s technology infrastructure by ensuring the smooth installation, configuration, maintenance, and security of IT systems and equipment.

ICT Technician

Rey & Lenferna Ltd is a recognised institution in Trading, Mechanical, Electrical and Plumbing (MEP) projects as well as in the Automotive Aftermarket and presently holds over 50 exclusive brand representations.

The company’s engagement is to provide customised and innovative integrated solutions to its clients, with a focus on customer service.

Job Profile

We are looking for a dynamic ICT Technician who will support the organisation’s technology infrastructure by ensuring the smooth installation, configuration, maintenance, and security of IT systems and equipment.

Role & Responsibilities

• Assist in carrying out installation and assembling equipment and accessories to the state of the art.
• Testing hardware components individually and in tandem with external computer systems.
• Install and configure new IT equipment.
• Assist all users with any logged IT related incident when called upon.
• Provide first and second level trouble shooting support for the organisation’s internal applications.
• Perform regular security patching and ensure all endpoints and systems follow secure configuration baselines.
• Monitor system, network, and endpoint security alerts and escalate potential incidents to senior IT or security teams.
• Assist in administering endpoint protection platforms (EDR/AV), email security tools, and access control policies.
• Educate users on cybersecurity best practices, phishing awareness, and password hygiene.
• Stay up to date on information technology trends and security standards.
• Any other cognate duties as may be assigned by the HOD.

Qualifications & Experience

• Diploma in Networking or any other related field. 
• At least 2 years’ proven working experience in a similar role.

Knowledge, Skills & Attitude

• Knowledge of the essentials of networking issues, like network access and IP services.
• Commitment to customer satisfaction.
• Result oriented.
• Good time management and organisational skills.
• Good team player.
• Good verbal and written communication in both English and French.

Location: Bell Village, Port Louis

Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.