Atalian Interactive Ltd is currently looking for highly capable individuals, with a can-do attitude to join our team.
Duties:
• Responsible for Group wide purchasing tasks, such as ordering supplies & equipment, co-ordinating ad-hoc purchases
• Generate Virtual Credit Cards to make purchases
• Sourcing of goods - (Source products from approved suppliers).
• Raise Purchase orders
• Responsibility to order all Stationeries
• Machinery orders & Repairs – (Request quote/ Order new machines / Hire & Repairs of machines)
• Catering Queries & Mobilisations – (Account set up & Closure, adding product to contract list and other catering queries)
• Chemicals – ( Account set up, Raise PO to make order, adding product to contract list)
• Liaise with our operations team to coordinate prompt and effective resolution of operational issues.
Skills
• Excellent communication in English, written and spoken.
• Provide outstanding customer service.
• An empathetic and understanding approach, with an ability to influence, instil confidence and where necessary de-escalate complaints.
• An inquisitive, creative and problem-solving ability.
• Flexible and adaptable, ever ready to react and respond in an effort to improve the services you are offering.
• The ability to multi task, organise and prioritise your work load effectively to meet the business and customers’ requirements.
• Ability to work odd hours and on shift basis.
• Acting as a first point of contact, taking inbound calls from our customers, logging customer related issues and seeking to bring a resolution.
• Flexible and adaptable, you will be ever ready to react and respond in an effort to improve the service you offer; you will embrace change and new technologies and the opportunities they offer