Outlet Manager
- Black River
- Negotiable
- Permanent
- Added 27/03/2024
- Closing 26/04/2024
As an Outlet Manager, your role encompasses various responsibilities to ensure the efficient operation of a specific outlet within a hospitality establishment.
Supervision and Staff Management:
- Oversee the day-to-day operations of the outlet.
- Train, supervise, and motivate staff members.
- Ensure excellent customer service and adherence to safety protocols.
Financial Performance and Inventory Control:
- Monitor sales targets and financial performance.
- Manage inventory levels, order supplies, and minimize waste.
- Implement cost-effective strategies.
Customer Satisfaction:
- Interact with guests, address inquiries, and resolve complaints.
- Maintain a welcoming atmosphere.
Marketing and Promotions:
- Collaborate with the marketing team to develop and execute strategies.
- Organize events or campaigns to attract customers.
Qualifications:
- Education: Relevant degrees such as Hospitality, Restaurant Management, Hotel and Restaurant Management, Business/Administration, or Culinary Arts are preferred.
- Skills: Familiarity with outlet menus, health department rules, liquor laws, and food and beverage preparation techniques.
- Experience: Minimum 2 years of retail management experience or 5 years as a Sales Person for a Fashion Retailer or lifestyle brand.