Assistant Outlet Manager
- Black River
- Negotiable
- Permanent
- Added 27/03/2024
- Closing 26/04/2024
An Assistant Outlet Manager plays a crucial role in ensuring the smooth operation of a bar, restaurant, or retail establishment.
Their responsibilities involve supporting the Outlet Manager, coordinating staff, and maintaining high standards of customer service.
Business Support:
- Assist the Outlet Manager in implementing business plans and achieving operational goals.
- Handle day-to-day operations, including scheduling, cashiering, and loss prevention.
- Provide store-level support functions such as maintenance and back-office tasks.
Staff Management:
- Supervise and motivate staff, ensuring efficient service and adherence to safety protocols.
- Handle people-related issues and maintain a positive work environment.
Customer Service:
- Deliver excellent customer service by addressing inquiries, resolving complaints, and ensuring guest satisfaction.
- Interact with customers and create a welcoming atmosphere.
Inventory and Financial Management:
- Monitor inventory levels, order supplies, and minimize waste.
- Assist in preparing budget reports and financial analyses.
Marketing and Promotions:
- Collaborate with the marketing team to implement promotional strategies.
- Organize events or campaigns to attract customers and boost sales.
Skills and Qualifications:
- Relevant degree (e.g., Hospitality, Restaurant Management, Business/Administration).
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Familiarity with outlet menus, beer, spirits, wine, and Open Table systems.
- Strong organizational skills and attention to detail.
- Experience in marketing, digital technology, and team management.