Service Planner
- Port Louis
- 10,000 - 20,000
- Permanent
- Added 20/03/2024
- Closing 29/03/2024
Hardy Henry Services Ltee is looking for dynamic and motivated individuals to join the team
Duties & Responsibilities:
- Data Capture
- Printing & verification of service Sheets
- Analyze exceeding costing and report to supervisors and Managers
- Portfolio Management for clients
- Constant monitoring and analysis of each new circuit
- Monitoring of portfolio/volume of visits per week
- Analyze the quality & productivity of technicians
- Knowledge and management of the range of products used
- Set appointment with technicians & customers when house/building is closed.
- Regular meeting with technicians
- Ensure recommendations given to customers are followed
- Monitor mobile work of technicians
- Management of geo localization
- Ability to deal with customers by phone and e-mail in a professional manner.
- Ensure filing is done
- Ability to take ownership of tasks assigned.
Profile, skills & competencies:
- Higher School Certificate
- Well versed in Microsoft Office tools (exel, word, powerpoint)
- Must be customer- oriented – both external and internal customers.
- Effective time management skills
- Organisation and Planning Skills
- Have integrity and be reliable
- Highly developed communication skills both written and verbal.
- Problem solving/solution driven
- Be honest and respectful
- Sense of confidentiality
- Work team spirit
- Be Proactive