Main Duties & Responsibilities

A. Sustainability & Responsible Business

• Execute all RB and Sustainability tasks assigned by the Cluster HR Manager.

• Maintain records and ensure compliance with Green Key standards and audits.

• Seek and maintain supplier certifications for RB-related purchases (biodegradable products, energy- and water-efficient devices, etc.).

• Collect monthly and yearly information on energy, water, refrigerant gases (R134, R404, R410), laundry tonnage, linen/towel reuse, and soap collection.

• Prepare monthly reports on waste, energy, and water consumption; create consolidated waste reports with external waste outsourcers.

• Calculate monthly and annual carbon footprints.

• Propose and participate in CSR activities; coordinate colleague volunteer programs.

• Participate in all environmental events (e.g., Earth Hour, World Environment Day).

• Assist with design, implementation, and monitoring of Green Key SOPs in collaboration with department heads.

• Assist Maintenance in preparing monthly RB reports.

• Create RB presentations, awareness posters, and training slides.

• Inform the Cluster HRM of any staff complaints related to harassment, discrimination, or inequality at the workplace.

B. Training & Development

• Establish and monitor on-the-job training across departments; ensure procedures are implemented consistently.

• Assist in the design, rollout, and monitoring of the Resorts’ annual Training Calendar.

• Support the Assistant Human Resource Manager in induction programs and YIC! Training.

• Coordinate recruitment & selection phases where required.

• Maintain and update training records (attendance sheets, evaluations, certificates).

• Support e-learning (Typsy, LMS) tracking, reporting, and reminders.

• Conduct or coordinate refresher sessions for service, safety, and compliance topics.

• Align training with guest feedback (GSS, audits, mystery shopper results).