JOB OVERVIEW We are currently seeking to recruit Business Development Executives/ Sales Executives to identify and win customers through sustained prospection and sales activities and to retain customers by preventing them from disconnecting and also decrease churn rate by maintaining the servi ...
JOB OVERVIEW
We are currently seeking to recruit Business Development Executives/ Sales Executives to identify and win customers through sustained prospection and sales activities and to retain customers by preventing them from disconnecting and also decrease churn rate by maintaining the service level.
KEY RESPONSIBILITIES
- Find new customers on data (internet, VPN, IPL, Data centre etc).
- Develop strategies and plans to identify new sales opportunities.
- Prepare needs analysis and present all services with pre sales.
- Negotiate and close deal with appropriate offers and ICTA approved price.
- Respond to customer needs, questions and queries in an efficient and effective manner.
- Keep abreast with technology and latest telecommunication products and services.
- Participate in customer events and marketing activities.
- Follow up on customer accounts to ensure settlement.
- Follow up on expiry contract of Corporate customers.
PREFERRED EDUCATION, EXPERIENCE, SKILLS, KNOWLEDGE AND APTITUDES
- Minimum : HSC + Certificate in sales & marketing or ICT related field with 3 years' direct selling experience within the Telecom /IT Sector
Or Diploma in Business Studies / Sales / Marketing with minimum 2 years' direct selling experience
- Valid manual driving licence for private car is a must
- Sales and target oriented
- Competitive, self-starter, hunter-type mentality
- Cost conscious. Quality oriented with a strong bias for continuous improvement.
- Creative and technology-oriented
- Customer focused
- Excellent communication, presentation & interpersonal skills
- Excellent knowledge of Company's products and services
- Proficient in Excel, Word and Power Point
- Strong attention to detail (eye for detail)