To ensure proper check-in and check-out of guests, as well as the settling of bills and to provide foreign exchange service.
To provide a warm welcome and personalised service to guests upon check-in and handle guests’ requests for information and services during their stay, while promoting the facilities and services offered at the hotel and ensure proper check-out of guests, as well as the settling of bills and to provide foreign exchange service.
GENERIC ACTIVITIES
Customer Service
Logbook updating
Promotion & Direct upselling
Front Operation
Billing procedures
Reservation
SPECIFIC REQUIREMENTS
NTC 3 in FO
Morality certificate
1-2 years working experience in Hotel