•    Maintaining booking and billing accuracy
•    Performing database entry, corporate client creation, and reporting.
•    Providing support to front office team and commitment to teamwork
•    Contributing to the financial and Revenue strategy,
•    Being comfortable upselling and maximizing revenue,
•    Providing administrative support to the Sales, Marketing and Revenue team
•    Excellent approach to customer service
•    Being well organized, deadline driven, and can handle the pressure of the clock.
•    Presenting a positive attitude

Desired Profile

• HSC or equivalent
• High School diploma or equivalent required
• Experience in a hotel or a related field preferred
• College course work in related field helpful
• Dazzling telephone and communication skills
• Clear verbal and written communication skills
• Ability to work a flexible schedule to include weekends and holidays. 
• Strong computer skills necessary. IT literacy, with experience of packages such as Excel, Fidelio, MS Word, Knowledge of Opera
• Must be flexible and able to work in a fast paced environment
• Impressive time management and organisational skills
• Candidate must have attention to detail, be able to multi-task, must have experience handling customer service issues and be a team player