The role combines strategic transformation leadership with oversight of IT-enabled change, ensuring that systems, digital platforms and emerging technologies are effectively leveraged to improve performance, decision-making and organisational agility.
Key/Primary Responsibilities:
Enterprise Transformation & Strategy
- Define and execute the company’s transformation roadmap, integrating business, digital, and technology priorities. Implementation of a 3-year digitalisation roadmap (WMS Warehouse Management System implementation, PLM – Product Lifecycle Management, SALES CRM, Manufacturing Module, AI coded tooling)
- Translate corporate strategy into transformation initiatives supported by enabling technologies and data-driven insights.
- Identify and prioritise high-impact transformation opportunities, including automation, AI, process redesign, and new digital capabilities.
- Ensure transformation initiatives deliver measurable business value and sustainable change.
- Act as a catalyst for change, embedding a continuous improvement and performance-driven culture across the organisation.
- Infuse and implement a Data Driven Strategy.
- Ideally can still jump on code & implementation and drive project forward if need be.
IT, Digital & Systems Transformation
- Lead the organisation’s IT and digital landscape to ensure alignment with business and transformation objectives including:
- -Define and execute the IT and digital transformation roadmap.
- -Ensure effective governance of core systems (ERP, WMS, HRIS, Finance systems, BI tools, etc.).
- -Drive system optimisation, integration, and scalability.
- Manage major IT-enabled transformation projects, ensuring delivery on scope, budget, timeline, and benefits.
- Promote strong IT governance, cybersecurity awareness, data integrity, and system resilience.
Data, Analytics & Artificial Intelligence
- Accelerate AI integration and implementation across the company.
- Lead the development of a data-driven organisation by strengthening analytics, reporting, and performance dashboards.
- Promote the use of AI and automation solutions to:
- -Improve operational efficiency and productivity.
- -Enhance forecasting, planning, and decision-making.
- -Optimise supply chain, operations, maintenance, and commercial performance.
- Identify and sponsor AI use cases aligned with business priorities while ensuring ethical, secure, and responsible AI adoption.
- Collaborate with IT, Finance, and business teams to improve data quality, data governance, and data accessibility.
Process Optimisation & Automation
- Lead end-to-end process reviews across functions to identify opportunities for simplification, standardisation, and automation.
- Implement digital workflows, RPA (Robotic Process Automation), and system-driven controls to reduce manual work and errors.
- Ensure process changes are embedded into systems and supported by clear ownership and KPIs.
Change Management & Digital Adoption
- Drive change management for all transformation and IT-enabled initiatives to ensure adoption and behavioural change.
- Work with HR and leadership teams to:
- -Build digital and analytical capabilities across the organisation.
- -Upskill leaders and teams to work effectively with new systems and AI tools.
- Foster a culture of innovation, continuous improvement, and technology-enabled performance.
Governance, Risk & Compliance
- Establish robust governance for transformation, IT, and digital initiatives, including prioritisation, funding, and performance tracking.
- Ensure alignment with internal controls, data protection, cybersecurity, and regulatory requirements.
- Monitor risks associated with technology change, data usage, and AI implementation, and implement mitigation measures.
Key Competencies & Skills
- Minimum of 15 years of experience in IT leadership roles, with at least 10 years in services including Steering in large organisations.
- Deep knowledge of core business systems (ERP) preferably Oracle Cloud ERP / Fusion, digital platforms, cybersecurity, cloud computing.
- Allergy to leaving project stale, is ready to do the extra mile.
- Extensive experience in building and managing digital applications including mobile and web apps.
- Track record of successfully leading complex IT projects and programs including digital transformations and business system re-platforming including data migrations.
- Bachelor’s degree in computer science, Information Technology, Business Science, or a related field.
- A master’s degree or MBA is preferred.
- Strong Understanding of Business Processes Management.
- Technical excellence to drive the IT and Software Team to excel and follow best practices.
Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.