• Drive end-to-end recruitment for retail roles such as Pharmacist, Pharmacy Assistant and more.
• Manage job postings across various platforms and coordinate high-volume hiring campaigns.
• Screen applications, conduct initial interviews and shortlist candidates.
• Partner closely with managers to ensure timely staffing for frontline operations.
• Support walk-in recruitments, job fairs and campus outreach initiatives.
• Collect, analyse and validate data, and prepare monthly KPI reports to support the recruitment and selection function.

• Maintain accurate employee records and HR documentation.
• Assist with attendance, leave management and preparation of HR-related letters.
• Support payroll inputs by ensuring timely updates on hires, transfers, exits and allowances.
• Ensure adherence to Human Capital policies and procedures across all retail locations.

• Act as the first point of contact for HR queries from frontline employees.
• Support Managers/Leaders with people-related matters and provide guidance on HR processes.
• Participate in store visits to maintain strong collaboration and visibility.

• Maintain recruitment trackers and dashboards on vacancies, turnover and hiring progress.
• Prepare regular HR operational reports.
• Suggest improvements to streamline recruitment and HR processes.

Qualifications & Experience