1. Merchant Prospecting & Database Mining

• Identify potential merchants through multiple sources such as Yellow Pages, SME directories, Top Companies listings, industry associations, digital platforms, and offline publications.
• Build and maintain an accurate and structured merchant prospect database.

2. Merchant Research & Qualification

• Research merchant profiles to understand business model, size, industry, digital presence, and need for payment and value-added solutions.
• Use internal tools and portals (e.g. MNS or equivalent) to validate merchant eligibility, transaction potential, and operational readiness.
• Assess merchants against defined qualification criteria to confirm sales readiness.

3. Lead Conversion & Appointment Setting

• Make outbound calls and follow-ups to connect with identified prospects.
• Clearly communicate the value of the company’s merchant solutions.
• Convert qualified prospects into leads and schedule meetings for MSPs with proper qualification and clear objectives.
• Record call outcomes and manage follow-ups systematically.

4. Sales Support & Pipeline Management

• Maintain accurate records of prospects, leads, and meeting outcomes in Excel and shared systems.
• Track lead progress and ensure timely handover to MSPs.
• Support sales campaigns and targeted acquisition efforts.
• Share feedback with sales management on market trends, merchant objections, and lead quality.

5. Reporting & Performance Tracking

• Prepare regular reports on prospects identified, leads generated, meetings secured, and conversion ratios.
• Improve scripts, targeting, and qualification based on performance insights.

If you are agile and have a pioneering mindset, join a winning team so that we can evolve together.