Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

The Junior IT Functional Consultant supports business users and IT teams by helping translate business requirements into functional IT solutions. This role assists in system analysis, documentation, testing, and user support to ensure applications meet business needs.

Key Responsibilities:

• Assist in gathering and documenting business and functional requirements

• Support senior analysts in translating business needs into functional specifications

• Participate in system configuration, testing, and validation activities

• Help analyze and troubleshoot functional issues in business applications

• Assist with test case preparation

• Maintain documentation such as process flows, functional specs, and user guides

• Coordinate with technical teams, vendors, and business stakeholders

• Monitor system performance and report functional gaps or improvement opportunities

Required Skills & Competencies:

• Understanding of business processes and IT systems

• Familiarity with software development life cycle (SDLC)

• Strong analytical and problem-solving skills

• Good communication and documentation skills

• Ability to work collaboratively with cross-functional teams

• Basic knowledge of databases, ERP, CRM, or enterprise applications

Education & Experience:

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, Management, or related field

• 0–2 years of experience in IT, business analysis, or functional support roles

• Exposure to ERP systems (SAP, Oracle, Dynamics, etc.) is a plus

• Basic SQL or data analysis knowledge

• Experience with documentation tools or ticketing systems (JIRA, ServiceNow) is a plus