Our client in the shipping sector is seeking to recruit a motivated and experienced Team Leader to manage and support the Ship Agency team. This role is focused on staff supervision, client communication and vessel operations.

Responsibilities:

• Supervise and manage daily activities of the ship agency team.
• Respond to client, principal, and internal queries in a timely and professional manner.
• Monitor team performance and ensure tasks are completed accurately and on time.
• Provide guidance and support to team members.
• Handle escalated issues and ensure proper resolution.
• Coordinate workload distribution within the team.
• Ensure compliance with company procedures and service standards.

Profile:

• Diploma
• Minimum 3 to 5 years' experience in leadership level in the shipping industry.
• Previous experience in a supervisory or team leader role.
• Strong people-management and communication skills.
• Excellent organizational and problem-solving abilities.
• Ability to work under pressure and meet deadlines.
• Proficient in MS Office and shipping/agency systems.
• Fluent in English.