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Learning and Development Partner

Bachelor's degree

Mission:

The L&D Partner for the country has overall responsibility to co-create a valuable learning experience for their assigned country.
The role contributes to business by escorting business leaders in the country in their different missions by providing the right solution at the right time.
He or she is responsible for the local learning deployment and the integration of the country into the global L&D programs.

Key accountabilities:

Owns the consultancy relationship within their country managers. Ensures development initiatives are appropriately integrated and aligned with strategic and business goals
Acting as first point of contact for country for training needs analysis or and emerging needs Development of a country specific Learning plan and schedule
Oversee the operation of the Learning activity and realization of the learning plan
Monitoring for the quality of training delivery in country and processing feedback
Representing Orange Business Campus in management meetings for the country and its different business units
Manages all country learning and development delivery requirements for soft, transversal, business, technical, IT and digital skills, including Learning venues, logistics, LMS, communication, to ensure efficient Learning attendance and delivery
Working as local management development advisor and proposing solutions through Orange Campus catalogue.
Building, leading and operating the a strong network of occasional trainers from the business [aka. SME community] within country
Organizing and delivering training and Training for Trainers
Manages local training deployment vendors
Assists local management with standardizing approach towards Learning and development of staff
Maintains LMS data content for Learning Delivery (course schedule, session reports).
Reporting

Key result/ decision areas (outcomes):

Ensures support, coaching and development of SME community members.
For the occasional trainers [SMEs], fosters and promotes collaboration with employees and managers in the region, through the Plazza regional communities and through the promotion of communities by the trainers via the LMS
Identifies, selects and manages external Learning and certification providers for our internal requirements and also recommends providers to Orange Campus and/or other group functions when required
Creation and promotion of learning paths, using the new LMS
All Learning captured on LMS
Generate reports from Orange Learning and other available sources and share with Key stakeholders as and when required
Leveraging on Learning and Development Data (KPIs) for better decisions making

Dimensions:

Financial - provides input to Regional Operations Manager for budgeting purposes
Works with other essential stakeholders (i.e. HRBPs, Skills Anticipation, etc.) to ensure alignment and collaboration
Stakeholder management

Knowledge and abilities:

Ability to engage and partner with the business, HRBPs and other stakeholders to create and deliver a Country Learning Plan,
Ability to engage and partner with external providers and internal employees as required
Ability to identify problems and work to resolution as required.
Good knowledge of adult learning principles
Consulting experience a plus
Project management experience a plus
Ability to work in a virtual team environment

Qualification and experience:

Professional Learning/development qualification (globally recognized certification in Learning will be an added advantage
Management experience required
Several years Learning management experience gained in a progressive Learning and development environment. Current classroom instruction experience essential.
IT/Telecom background with experience gained in a multicultural organization an advantage.
Knowledge of French an advantage

10th Floor Cyber Tower 2, Ebene Cyber City, 72201 Ebene, Republic of Mauritius, Ebene, Mauritius