At Emtel, we connect businesses to the future of telecom and ICT. We are looking for dynamic and ambitious Key Account Specialists (Account Managers) who are passionate about building relationships, driving growth, and shaping the digital journey of leading enterprises in Mauritius.

Main Duties and Responsibilities:

• Manage and grow a portfolio of enterprise clients.
• Build strong, trust-based relationships, ensuring customer satisfaction and retention.
• Identify new opportunities, upsell and cross-sell solutions.
• Stay ahead of market trends and competitor moves.
• Work hand-in-hand with technical experts to deliver seamless solutions.

Required Qualifications and Experience:

• A graduate degree (or equivalent experience).
• 3–5 years’ experience inB2B sales or account management(telecom/tech preferred).
• Proven track record in hitting targets and winning clients.
• Strong communication, negotiation, and presentation skills.
• A customer-first mindset with resilience and drive to succeed. 

Required Skills and Aptitudes:

• Well-developed interpersonal and negotiation skills.
• Strong numeracy and presentation skills.
• Prioritizing client needs and building strong, trust-based relationships.
• Ownership of assigned targets and commitments, ensuring timely follow-through.
• Collaborating effectively with internal and external stakeholders to achieve results.
• Organizing and prioritizing tasks to maximize productivity and client engagement.
• Demonstrating initiative in identifying opportunities and solving problems.
• Calm and methodical, with ability to effectively function in a high-pressure environment.
• Ensuring precision in account management, reporting, and customer interactions.

Candidate must possess a valid driving license for a private car.

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.